Your PC ran into a problem and must be restarted
I am working with Win 10 Pro on an HP 32 bit laptop. Win 10 was sent to me thru windows update. I was having an issue that required me to run “recovery/fresh install”. I did so and after reboot, the pc is stuck in a loop that reads: “ Your PC ran into a problem and must be restarted, we will restart for you”. “If you would like to know more you can search online for this error, Inaccessible boot drive”.
Whenever I restart the pc it goes back into this loop, it appears I may need to reinstall from a win 7 Pro software disk that I had bought from Microsoft or download Win 10 ISO onto a flash drive, just to get the pc back to a usable state. If I do so with the Win 7 disk or ISO, I do not have a valid key. Can I get you to either revalidate a key or give me a valid key for Win 7 pro?
Replies (1)
Thank you for posting your question on Microsoft community.
I appreciate you for providing details about the issue.
This issue may occur due to corrupt or missing Windows startup files.
I would suggest you to run startup repair from Windows recovery environment and check if it helps. Please follow these steps:
a. Do one of the following, depending on whether you have installation media (such as a DVD or USB flash drive):
— If you have installation media for Windows, start your computer from the installation media. Insert the DVD or USB flash drive and restart your computer. If you see a message asking you to «Press any key to boot from DVD«, do so. If you don’t see the message, you might need to change the boot order in your computer’s BIOS settings so that it first starts from the DVD or USB. When you see the «Install Windows» page, click «Repair your computer» to start the Windows recovery environment.
— If you don’t have installation media, use the power button to restart your computer three times. This will start the Windows recovery environment.
b. In the Windows recovery environment, on the «Choose an option» screen, click «Troubleshoot«.
c. Click «Advanced options» and then click «Startup Repair«.
Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
You may download Windows 10 files and create a Windows 10 installation media.
Refer:
https://www.microsoft.com/en-us/software-download/windows10
I hope this information helps.
Please do let us know if you need any further assistance.
error «computer must be restarted to complete the install» in Windows 10.
After downloading and going thru the process to install windows 10 I get to the «computer must be restarted to complete the install». Windows update tries to go thru the shutdown procedure but always comes back on with the same message. «you must restart the computer to complete the install. I have tried numerous time to no avail.
Does anyone have an answer to this problem?
original title: Dlisius
Replies (2)
Thank you for posting your query on Microsoft Community.
I suggest you to download the Windows 10 ISO and create a Media Creation Tool and then perform Automatic Repair.
Refer to the following link to download Windows 10 ISO Media
Note: Refer to the section » Installing Windows 10 using the media creation tool » in the above article for creating the tool.
Once you have the installation media, follow the steps:
- Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer’s BIOS settings so that it first starts from the disk or USB. When you see the ‘Install Windows’ page, tap or click ‘Repair your computer’ link to start the Windows Recovery Environment.
- In the Windows Recovery Environment, on the Choose an option screen, click ‘Troubleshoot’.
- Click, Advanced Options and then click on ‘Automatic Repair’.
- After this complete the repair and see if you are able to boot in to your computer.
Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.
