Mixed Reality software overview and release history

Introduction to Mixed Reality software

Windows Mixed Reality consists of the following major software components:

1. Mixed Reality Portal, which provides the main Windows Mixed Reality experience
   • In Windows 10 versions 1709 and 1803, Mixed Reality Portal is a key component of the Windows 10 operating system updated via Windows Update.
   • In Windows 10 version 1809 and newer, Mixed Reality Portal is updated via the Microsoft Store app.
2. The Mixed Reality feature-on-demand package (FOD), automatically downloaded and installed during Mixed Reality Portal’s first-run. More information about the FOD package can be found here
3. The Mixed Reality headset and motion controller driver, also known as the HoloLens Sensors driver, is the key driver package that enables Windows Mixed Reality headsets to work with Windows Mixed Reality. This is automatically downloaded and installed via Windows Update the first time your Mixed Reality headset is plugged in, and is regularly updated via Windows Update
4. The **Mixed Reality motion controller model drivers contain the 3D models of the Mixed Reality motion controllers and needed for third-party Mixed Reality experiences. This is automatically downloaded and installed via Windows Update the first time your Mixed Reality motion controllers are paired to your PC, and is updated via Windows Update
5. Windows 10, version 1709 (the Fall Creator’s Update) or newer contains key OS components and technologies that enable Windows Mixed Reality

Using Windows Mixed Reality in SteamVR requires the following software:

1. SteamVR, developed and maintained by Valve Corporation that enables virtual reality apps and games on Steam. More information can be found here
2. The Windows Mixed Reality for SteamVR component, which bridges SteamVR with Windows Mixed Reality. More information about this component can be found on the Windows Mixed Reality for SteamVR page

Managing your Windows Mixed Reality headset:

1. The Device Companion App, developed and maintained by each of the headset manufacturers, provides a quick introduction to your Windows Mixed Reality headset. On headsets with built-in Bluetooth capability, the Device Companion app enables restoring Motion Controllers to their factory Bluetooth pairing. Some headsets (such as the Samsung Odyssey, and Samsung Odyssey+) also use the Device Companion App to deliver headset firmware updates from the headset manufacturer. This app is downloaded automatically the first time your headset is plugged in and can be found in the Windows Start Menu.

Windows 10 release notes — May 2020

The Windows 10 May 2020 Update (v2004) includes new features for Windows Mixed Reality (VR) headsets, such as the ability to launch Win32 applications in the mixed reality home. HoloLens (1st gen) is in Long Term Servicing (LTS), with servicing updates to be released monthly.

Upgrading to the latest PC release for Windows Mixed Reality immersive (VR) headsets, open Settings > Update & Security and select Check for updates. On a Windows 10 PC, you can also manually install the Windows 10 May 2020 Update using the Windows media creation tool.

Latest release for Desktop: Windows 10 v2004 (10.0.19041.264)

Updates for Windows Mixed Reality immersive headsets

Introducing the new Microsoft Edge

As previously announced, we’ve made updates to better support using the new Microsoft Edge browser in Windows Mixed Reality. The new Microsoft Edge adopts the Chromium open-source project to create better web compatibility for customers and less fragmentation of the web for all web developers. It also supports WebXR, the new standard for creating immersive web experiences for VR headsets, in place of WebVR.

Improved Settings for WMR

Thanks to your feedback, we’ve added and clarified settings on the Headset display page:

Visual quality of my home — changing these settings affects only the mixed reality home environment (Cliff House and Skyloft):

Adjust level of detail and quality of effects in the mixed reality home — this changes some of the rendering affects we use in the home. In particular, the visual quality of different materials (wood, concrete, and so on) will scale as you change this setting from low to high.

Change app window resolution — by default, most 2D windows launched in the home are launched with a 720-p resolution. While you can manually resize them horizontally & vertically, you can also opt to have them all launch at 1080p instead. Previously this option was available as the Very high (beta) option under Visual quality. We’ve appropriately split it out as a separate setting now.

Experience options — these options adjust the mixed reality experience to reduce load on systems where the hardware might struggle to keep up with an unrestricted 90 fps. You can explicitly enable or disable these additional settings, or choose Let Windows decide and let our heuristics continue deciding when to toggle these on and off.

Resolution — if you have a high-resolution headset like the HP Reverb, we support running it at its native resolution, or at a reduced resolution for performance reasons. Earlier headsets, like the Samsung Odyssey and Odyssey+, only support a single resolution so you can’t change this setting on those headsets.

Frame rate — you can now manually set the frame rate of the headset display, or continue to let Windows use its heuristics to determine if 60 Hz or 90 Hz is more appropriate.

Calibration — as before, you can adjust your IPD (interpupillary distance) if supported by your headset.

Input switching — toggle the input focus switching (Win+Y) behavior to be automatic (based on presence sensor feedback) or manual.

New Cortana app

This update to Windows includes the latest version of the Cortana app, which is currently US English-only and no longer supports certain mixed-reality specific commands such as «Take a picture» and «Take a video.» You’ can use the new Cortana to launch apps, and it also supports new productivity focused commands like, «When’s my next meeting?» or «Send an email to that I’m running late.»

Additional updates in available in 19041.546 (released October 2020)

This desktop monthly servicing update includes the following changes for Windows Mixed Reality devices:

• Reduces distortions and aberrations in Windows Mixed Reality head-mounted displays (HMD).
• Adds support for upcoming HP Windows Mixed Reality motion controllers.
• Changes the behavior of the 90-Hz refresh rate setting in Windows Mixed Reality to no longer automatically switch back to 60 Hz in certain cases when 90 Hz cannot be achieved.

Help us improve!

We continually look to improve compatibility. If you find your favorite classic Win32 application not behaving correctly while in Windows Mixed Reality, submit feedback via our Feedback Hub.

Prior release notes

Mixed Reality headset and motion controller driver release history

This driver is automatically downloaded and installed via Windows Update, but download links are provided inline:

Windows 10, version 2004 (May 2020 Update)

Version	Release Date	Major changes
10.0.19041.2041	March 23, 2021	Compatible with Windows 10, version 1903, and newer. Update the winding order of the hidden area mesh for the HP Reverb G2 to be consistent with other headsets. Visuals quality improvements for the HP Reverb G2 headsets. Windows Mixed Reality headset platform and reliability improvements.
10.0.19041.2037	December 10, 2020	Compatible with Windows 10, version 1903, and newer. New controller firmware for the HP Controller to address an issue where some controllers have non-functioning triggers.
10.0.19041.2034	October 8, 2020	Compatible with Windows 10, version 1903, and newer. Official support for the HP Reverb G2, HP Omnicept, and the new HP Controller. Minor display corrections for HP Reverb and Samsung Odyssey+ headsets. (Requires OS Build 19041.546 or higher or OS Builds 18362.1110 and 18363.1110 or higher). Improvements to computer power state transition from sleep to reduce SWW 1-4 errors. Windows Mixed Reality headset platform minor fixes and reliability improvements.
10.0.19041.1009	May 7, 2020	Compatible with Windows 10, version 1903, and newer. Windows Mixed Reality headset platform minor fixes and reliability improvements.

Windows 10, version 1903 (May 2019 Update)

Version	Release Date	Major changes
10.0.18362.1162	October 14, 2019	Compatible with Windows 10, version 1809, and newer. Windows Mixed Reality headset platform minor fixes.
10.0.18362.1062	June 24, 2019	Compatible with Windows 10, version 1809, and newer. Windows Mixed Reality headset platform and reliability improvements around sleeping computers and power state transitions.
10.0.18362.1024	May 1, 2019	Compatible with Windows 10, version 1809, and newer. Contains firmware update for 2017 Acer, Asus, Dell, Fujitsu, HP, Lenovo, and Medion Windows Mixed Reality headsets. This firmware update improves headset display compatibility and reliability with certain graphics adapters or graphics drivers. Windows Mixed Reality headset platform and reliability improvements

Windows 10, version 1803 (April 2018 Update), and version 1809 (October 2018 Update)

Version	Release Date	Major changes
10.0.17763.1069	January 2, 2019	Compatible with Windows 10, version 1803, and newer. Headset tracking jitter and stutter fixes Flashlight mode reliability fixes
10.0.17760.1000	October 1, 2018	Initial public release of the driver for Windows 10, version 1809. Compatible with Windows 10, version 1803, and newer. Enables new Windows Mixed Reality features, such as flashlight mode, in Windows 10, version 1809 Headset tracking and reliability improvements Motion controller tracking and performance improvements USB performance and improvements
10.0.17134.1004	April 27, 2018	Initial public release of the driver for Windows 10, version 1803 Headset tracking and reliability improvements Motion controller tracking and performance improvements

Windows 10, version 1709 (Fall Creators Update)

Version	Release Date	Major changes
10.0.16299.1070	February 6, 2018	Official support for 3Glasses Blubur S2 Mixed Reality headset
10.0.16299.1062	December 19, 2017	Resolves HID issue leading to Something Went Wrong error code 2181038087-7 on some PCs Various stability and reliability fixes
10.0.16299.1058	December 5, 2017	Improved headset tracking Motion controller touchpad responsiveness improvements Resolves issue where driver installation could sometimes fail Various stability and reliability fixes
10.0.16299.1042	November 21, 2017	Resolves an issue that led to headset displays sometimes going black during use Resolves an issue that sometimes led to Motion Controllers disappearing Presence sensor performance improvements for the Dell Visor headset Various stability and reliability fixes
10.0.16299.1036	November 7, 2017	Motion Controller throwing mechanic improvements: Velocity will now be reported properly when position accuracy is approximate, so you can now throw behind your head! Example code for throwing can be found in the «ThrowingStarter» unity package here. Open the throwing scene to get started Improved Motion Controller battery reporting Various stability and reliability fixes
10.0.16299.1012	October 17, 2017	Initial public release of the driver

Mixed Reality motion controller model driver release history

This driver is also automatically downloaded and installed via Windows Update, but download links are provided inline:

Windows 10, version 2004 (May 2020 Update)

Version	Release Date	Major changes
10.0.19041.2034	September 16, 2020	Initial public release of the driver for the new HP Motion Controllers. Compatible with Windows 10, version 1903, and newer. This driver is compatible only with new HP Motion Controllers.

Windows 10, version 1803 (April 2018 Update), and version 1809 (October 2018 Update)

Version	Release Date	Major changes
10.0.17737.1000	October 1, 2018	Initial public release of the driver for Windows 10, version 1809. Compatible with Windows 10, version 1803, and newer.
10.0.17079.1000	April 17, 2018	Initial public release of the driver for Windows 10, version 1803.

Windows 10, version 1709 (Fall Creators Update)

Version	Release Date	Major changes
10.0.16291.1000, 10.0.16299.1012	October 17, 2017	Initial public release of the driver

Mixed Reality Portal release history

In Windows 10, version 1809 and newer, Mixed Reality Portal is updated via the Microsoft Store app.

Установка программного обеспечения Windows Mixed Reality Install Windows Mixed Reality software

Запустить портал смешанной реальности Launch Mixed Reality Portal

После подключения гарнитуры Windows Mixed Reality и установки драйвера на Рабочий стол будет автоматически запущен портал Mixed Reality (MRP). After you plug in your Windows Mixed Reality headset and the driver installs successfully, the Mixed Reality Portal (MRP) will automatically launch on your Desktop. Если портал не запускается, вы всегда можете открыть портал Mixed Reality на портале Start > смешанной реальности. If the portal doesn’t launch, you can always open the Mixed Reality portal from Start > Mixed Reality Portal. После запуска портала выберите Начало работы . Once the portal has started, select Get Started

На портале смешанной реальности вы можете: In Mixed Reality Portal, you can:

• Отобразить облаку представления в гарнитуре (только для Windows Mixed Reality Ultra), выбрав «прерывать предварительную версию» или «начать предварительную версию». Display a livestream of the view in your headset (Windows Mixed Reality Ultra only) by selecting «Stop preview» or «Start preview». Вы также можете включить и отключить предварительный просмотр в меню «Пуск» смешанной реальности. You can also turn preview on and off on from the mixed reality Start menu.
• Просмотр состояния гарнитуры и контроллеров. See the status of your headset and controllers. Выберите «меню», чтобы просмотреть все сведения. Select «Menu» to see all the info.
• Настройте новые контроллеры. Set up new controllers. Выберите меню > настроить контроллеры. Select Menu > Set up controllers.
• Включите или выключите границу. Turn the boundary on or off. Выберите меню > границы. Select Menu > Boundary On / Off. (Если вы выключите его, необходимо остаться в одном месте для обеспечения безопасности.) (If you turn it off, you’ll need to stay in one spot for safety.)
• Создайте новую границу. Create a new boundary. Выберите меню > запустить программу установки. Select Menu > Run setup.
• Получите фотографии смешанной реальности. Get to your mixed reality photos. Выберите меню > см. фотографии смешанной реальности. Select Menu > See mixed reality photos.
• Получение приложений и игр смешанной реальности. Get mixed reality apps and games. Выберите меню > получить приложения смешанной реальности. Select Menu > Get mixed reality apps.

Загрузка Windows Mixed Reality Download Windows Mixed Reality

Windows Mixed Reality имеет размер 1 ГБ, и время загрузки будет зависеть от вашего подключения к Интернету. Windows Mixed Reality is 1 GB in size, and your download times will vary depending on your internet connection. Если вы столкнулись с сообщением «не удалось скачать программное обеспечение для смешанной реальности», ознакомьтесь с этими действиями по устранению неполадок. If you hit a message that says «We couldn’t download the Mixed Reality software», take a look at these troubleshooting steps.

Общие действия по устранению неполадок General troubleshooting

Если при использовании портала смешанной реальности возникли проблемы или получить сообщение об ошибке, попробуйте воспользоваться этими решениями. If you run into problems or get an error message while using Mixed Reality Portal, try these solutions.

Перезапуск Windows Mixed Reality Restart Windows Mixed Reality

1. Отключите гарнитуру компьютера (оба кабеля). Disconnect your headset from your PC (both cables).
2. Перезагрузите компьютер, а затем снова подключите гарнитуру. Restart your PC, then reconnect your headset.

Убедитесь, что ваш ПК распознает вашу гарнитуру Make sure that your PC recognizes your headset

Если перезапуск не работает, убедитесь, что ваша гарнитура распознает ваш компьютер. If restarting doesn’t work, make sure that your headset is recognized by your PC. Нажмите кнопку Пуск, введите в поле поиска Диспетчер устройств, а затем выберите его в списке. Select Start, type device manager in the search box, and then select it in the list. Разверните устройства смешанной реальности и проверьте, присутствует ли ваша гарнитура. Expand Mixed reality devices and see if your headset is listed.

Если он отсутствует в списке, попробуйте выполнить следующие действия. If it isn’t listed, try the following:

• Подключите гарнитуру к различным портам на компьютере, если он доступен. Plug the headset into different ports on the PC, if available.
• Проверьте наличие последних обновлений программного обеспечения Центр обновления Windows. Check for the latest software updates from Windows Update.
• Удаление и повторная установка Windows Mixed Reality. Uninstall and reinstall Windows Mixed Reality:
  1. Отключите гарнитуру компьютера (оба кабеля). Disconnect your headset from your PC (both cables).
  2. Выберите параметры > Смешанная реальность > удаления. Select Settings > Mixed reality > Uninstall.
  3. Отмените связь между контроллерами движения. Выберите параметры > устройства > Bluetooth & другие устройства. Unpair your motion controllers: select Settings > Devices > Bluetooth & other devices. Выберите каждый контроллер, а затем щелкните удалить устройство. Select each controller, and then select Remove device.
  4. Чтобы переустановить Windows Mixed Reality, Подключите гарнитуру к компьютеру. To reinstall Windows Mixed Reality, plug your headset back into your PC.

Распространенные сообщения об ошибках Common error messages

Ниже приведены некоторые моменты, которые можно использовать для появление сообщений об ошибках . Here are some things to try for error messages you might see.

Если вы видите это сообщение If you see this message	Попробуйте это Try this
Проверьте USB-кабель Check your USB cable	Подключите гарнитуру к другому USB-порту (и убедитесь, что это высокоскоростной USB-порт 3,0). Connect your headset to a different USB port (and make sure it’s a SuperSpeed USB 3.0). Кроме того, попробуйте удалить все расширители или концентраторы между гарнитурой и компьютером. Also, try removing any extenders or hubs between the headset and the computer.
Проверьте кабель дисплея Check your display cable	Попробуйте сделать следующее. Try the following steps: Подключите гарнитуру к Дисплайпорт 1,2 или более поздней версии или HDMI 1,4 или более поздней версии. Connect your headset to a DisplayPort 1.2 or later, or HDMI 1.4 or later. Убедитесь, что порт соответствует наиболее сложной графической плате на компьютере. Make sure the port corresponds with the most advanced graphics card on your PC. Если вы используете адаптер, убедитесь, что он поддерживает 4 КБ. If you’re using an adapter, make sure its 4K capable Попробуйте использовать другой порт HDMI Try using a different HDMI port Если у вас есть внешний монитор, подключенный к порту HDMI, попробуйте подключить его к Дисплайпорт и используйте порт HDMI для гарнитуры. If you have an external monitor plugged into an HDMI port, try plugging it into a DisplayPort instead, and use the HDMI port for your headset
Если что-то пошло не так Something went wrong	Выполните общие действия по устранению неполадок. Follow the general troubleshooting steps above.

Проверка и принятие условий Review and Accept Terms and Conditions

Чтобы продолжить установку, на компьютере должно быть установлено 2 ГБ свободного пространства. To continue with setup, you must have 2 GB of free space on your PC. Прочтите и нажмите кнопку » принимаю условия», чтобы продолжить Review and press I Agree to the terms and conditions to continue

Проверка совместимости Compatibility check

Далее находится совместимая проверка. Next up is the compatible check. Портал смешанной реальности проверит, совместим ли ваш компьютер с смешанной реальности. Mixed Reality Portal will check to confirm your PC is compatible with mixed reality. Зеленые проверки означают, что ваш компьютер передал требуемый элемент! Green checks mean your PC passed the required item! Оранжевый треугольник означает, что для данного требования могут возникнуть проблемы с компьютером. Orange triangles mean there may be issues with your PC for the given requirement. Если возникнут проблемы, может потребоваться устранение неполадок или обновление компьютера. If you find any issues, you may need to troubleshoot or upgrade your PC. Красный цвет XS означает, что ваш компьютер не соответствует требованиям для указанного элемента. Red Xs mean your PC does not meet the requirements for the specified item.

Подготовка Getting ready

На экране появится сообщение «Подготовка к настройке» со вращающимся значком, что займет всего несколько секунд: You’ll see a «Getting ready to set you up» message on your screen with a spinning icon, which should only take a few moments: