Fix problems that block programs from being installed or removed

Note: Use these steps for Windows programs. If you’re having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you’re blocked from installing or removing programs. It also fixes corrupted registry keys.

First, you’ll need to download the troubleshooter.

If you see the File Download box when you start downloading, select Run or Open.

The troubleshooter provides steps for you to follow. If a program isn’t listed in the uninstall options, you’ll be asked for that program’s product code. To access the code, you’ll need a tool for reading MSI files—which is typically available to IT professionals. You’ll find the product code in the property table of the MSI file.

What it fixes

The troubleshooter helps fix problems that:

Corrupt registry keys on 64-bit operating systems.

Corrupt registry keys that control the update data.

Prevent new programs from being installed.

Prevent existing programs from being completely uninstalled or updated.

Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.

If you’re trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

Fix Windows Update errors

What does this guided walk-through do?

This guided walk-through provides steps to fix problems with Windows Updates for Windows 8.1 and 7, such as taking a long time to scan, or error codes while installing updates.

For help with Windows Update issues in Windows 10, see Troubleshoot problems updating Windows 10 instead.

A common cause of errors is inadequate drive space. If you need help freeing up drive space, see Tips to free up drive space on your PC.

Common error codes

The steps in this guided walk-through should help with all Windows Update errors and other issues— you don’t need to search for the specific error to solve it. As an example, here are some commonly seen error codes: 0x0xc1900223223; 0x80240034; 0x8007000E, 0x80242006​, 0x80244018​, 0x80D02002​, 0x80246017​, 0x80240438​, 0x80070070​, 0x8007000D​, 0x80246008​, 0x80096004​, 0x80070020.
The steps provided here should help fix any errors that come up during the Windows Update process.

How does it work?

We’ll begin by asking you questions about the Windows version you’re using and the issue you’re experiencing. Next, we’ll take you through a series of troubleshooting steps that are specific to your situation. At the end of each step, you’ll be asked “Did this resolve the issue?” If it’s resolved, select Yes, and you’re done! If it isn’t resolved, select No and continue with the guided walk-through.

4 best BSOD repair software [Troubleshoot blue screen]

• Choosing a professional Blue Screen of Death fixer utility might not seem important until you actually face this issue.
• Making an informed decision when it comes to finding a BSOD fixer can be a complicated task.
• Installing recent Windows 10 updates wrongly is a common cause of BSoDs, but it can be resolved with a BSOD repair tool.
• Other common reasons for BSOD issues are a faulty driver or even problems with your hardware.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

• Restoro has been downloaded by 0 readers this month.

Installing recent Windows 10 updates can often some users’ computers straight into the blue screen of death.

This can happen lots of time with older versions of the operating system, and the causes are various.

One of the causes that can lead to BSOD can be hardware-related, hardware driver software, or the issue can be due to low-level software that is running in the Windows kernel.

Sometimes, a regular app can cause this nightmare as well or corrupted files and data loss. Faulty memory power can also lead to this.

A STOP error is a catalyst for the appearance of the blue screen, and when this happens there’s a complete crash involved, and Windows cannot perform anymore.

Your computer will restart, but the bad news is that your previously unsaved data will be lost because programs did not get a chance to save it.

Fortunately, you don’t have to worry anymore about finding an effective method to fix BSOD issues or to prevent the file loss triggered by it, because there are some methods including third-party tools that can fix the issue and recover lost files when it’s the case.

What are the best BSoD repair tools?

Powerful technology

to repair and secure your PC

Restoro

Topping out our list is a software tool that can be considered a full package in terms of PC repair and optimization.

This program is perfectly capable of running a deep scan of your Windows system and then finding and automatically fixing system software problems that are causing those Blue Screens.

This is achieved thanks to the 25,000,000 files in its personal database that it uses to fix your corrupted, malfunctioning and missing Windows software files.

What’s more, using the program is extremely easy, thanks to the wizard-like setup that it uses and the UI is intuitive to be used by the common user.

Once all registries and DLLs have been checked all software-induced BSoD errors will be nothing more but a bad memory. However, if the cause of your BSoD error is hardware in nature, the program will let you know after the initial scan.

Of course, we mentioned that this program is an entire package deal. To that end, Restoro also increases performance, stops computer freezing and system crashes as well as improves overall PC stability.

In short, Restoro is a fast, easy and safe solution to fixing Blue Screens and all other Windows errors.

Restoro

Tweaking Windows Repair

Tweaking Windows Repair is another asntonishingly-useful software that has the capability to resolve any BSoD errors withing just a few minutes.

The automatic problem resolving capabilities come bundled with an easy-to-understand user interface that offers quick access to all its features.

This software from Tweaking is not only capable of resolving BSoD errors but can tackle almost any type of error or problem that you might encounter on a Windows platform.

You can easily resolve problems like registry errors, file permissions problems, Internet Explorer issues, Internet connection problems, and many more.

Other notable features:

• Permissions backup and restore of the registry files
• Cleans up entries in Windows Firewall
• Unhides files to thoroughly identify malware
• Enables access to Windows services tools

Tweaking Windows Repair

Wondershare Recoverit

This is another helpful piece of software that will turn out great if you had to deal with the blue screen on death on your computer running Windows. This is a safe and reliable computer data recovery software and here are its most essential and useful features that you will be able to enjoy if you will choose this tool:

• You can recover the lost files, audio, music, photos and more data that has vanished due to BSOD.
• This software also supports data recovery from the hard drive, recycle bin, memory cards, flash drives, digital cameras and more.
• Recoverit supports data recovery due to sudden deletion, formatting hard drive corruption, virus attacks, system crashes under various situations and more horrible scenarios.

Run a System Scan to discover potential errors

Wondershare’s Recoverit also offers you the possibility to download a free trial of the program just to see how it works before deciding if you want to buy the complete tool.

Professional Blue Screen Of Death Fixer Utility

Professional Blue Screen Of Death Fixer Utility is another excellent tool that comes in handy if you have to deal with the BSOD issue.

This great software is one of the world’s top award-winning registry cleaner, and it boasts millions of download by now.

This utility scans the entire drive to make sure that there’s no unwanted fragment of software left behind and it automatically downloads the brand new program that you might need.

The software is so popular due to its great set of features included in the Professional Blue Screen Of Death Fixer Utility.

Downloading this tool, you will get the chance to enjoy eight products in just a single package.

All this will result in smaller risks for data loss and a more extended lifespan for your hard drive.

Other useful features:

• Scans your entire drive while repairing issues automatically
• Easy to install and use
• Provides you with a more efficiently-running PC
• Fixes errors and optimizes the drive to make it work faster

WhoCrashed

WhoCrashed is an excellent program that can reveal the drivers that are responsible for your computer’s crash.

WhoCrashed will show you the drivers that have been crashing your computer with just a single click of the mouse.

This tool performs a sort of post-mortem crashdump analysis as we described above, presenting all the gathered data in the most comprehensive way for the user.

WhoCrashed offers you guidance to trace the cause of the problem and to fix it.

Don’t get us wrong, you will not need any debugging skills to be able to know what drivers are troubling your computer running Windows.

This tool is available as a free download, and it’s packed with lots of useful features:

• Scans your dump files, and it provides an estimation of what exactly caused your system to crash
• Predicts whether the fault was the computer’s hardware or if it was software-related
• Provides a bug check code, the error message, and the path of the file that ultimately caused the error
• Comes with a more advanced version that provides a more detailed analysis via symbol resolution.

As you can see from this guide, there is a wide range of possible software options that can resolve BSoD issues on your Windows device.

We recommend that you work your way down the list and choose the best fit for your situation.

Feel free to get into contact with us by using the comment section below this guide.

Fix Windows Update errors by using the DISM or System Update Readiness tool

Original product version: В Windows 10, version 1809 and later versions, Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1, Windows Server 2008 R2 Service Pack 1
Original KB number: В 947821

Symptom

Windows updates and service packs may fail to install if there are corruption errors. For example, an update might not install if a system file is damaged. The DISM or System Update Readiness tool may help you to fix some Windows corruption errors.

This article is intended for Support agents and IT professionals. If you are home users and looking for more information about fixing Windows update errors, see Fix Windows Update errors.

Resolution for Windows 8.1, Windows 10 and Windows Server 2012 R2

To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.

Open an elevated command prompt. To do this, open Start menu or Start screen, type Command Prompt, right-select Command Prompt, and then select Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.

Type the following command, and then press Enter. It may take several minutes for the command operation to be completed.

When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead:

Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.

Type the sfc /scannow command and press Enter. It may take several minutes for the command operation to be completed.

Close the command prompt, and then run Windows Update again.

DISM creates a log file (%windir%/Logs/CBS/CBS.log) that captures any issues that the tool found or fixed. %windir% is the folder in which Windows is installed. For example, the %windir% folder is C:\Windows.

Resolution for Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1

To resolve this problem, use the System Update Readiness tool. Then, install the Windows update or service pack again.

Download the System Update Readiness tool.

select the download link in the following table that corresponds to the version of Windows that is running on your computer. For more information about how to find the version of Windows that you installed, see Find out if your computer is running the 32-bit or 64-bit version of Windows.

This tool is updated regularly, we recommend that you always download the latest version. This tool is not available in every supported language. Check the link below to see if it is available in your language.

Operating system	Download link
x86-based (32-bit) versions of Windows 7 SP1	Download the package now.
x64-based (64-bit) versions of Windows 7 SP1	Download the package now.
x64-based (64-bit) versions of Windows Server 2008 R2 SP1	Download the package now.
Itanium-based versions of Windows Server 2008 R2 SP1	Download the package now.

Install and run the tool.

Select Download on the Download Center webpage, then do one of the following:

• To install the tool immediately, select Open or Run, and then follow the instructions on your screen.
• To install the tool later, select Save, and then download the installation file to your computer. When you’re ready to install the tool, double-select the file.

In the Windows Update Standalone Installer dialog box, select Yes.

When the tool is being installed, it automatically runs. Although it typically takes less than 15 minutes to run, it might take much longer on some computers. Even if the progress bar seems to stop, the scan is still running, so don’t select Cancel.

When you see Installation complete, select Close.

Reinstall the update or service pack you were trying to install previously.

To manually fix corruption errors that the tool detects but can’t be fixed, see How to fix errors that are found in the CheckSUR log file.

Resolution — Download the package from Microsoft Update Catalog directly

You can also try to directly download the update package from Microsoft Update Catalog, and then install the update package manually.

For example, you may have problems when you try to install updates from Windows Update. In this situation, you can download the update package and try to install the update manually. To do this, follow these steps:

Open Microsoft Update Catalog in Internet Explorer.

In the search box, input the update number that you want to download. In this example, input 3006137. Then, select Search.

Find the update that applies to your operating system appropriately in the search results, and then select Add to add the update to your basket.

Select view basket to open your basket.

Select Download to download the update in your basket.

Select Browse to choose a location for the update you are downloading, and then select Continue.

Select Close after the download process is done. Then, you can find a folder that contains the update package in the location that you specified.

Open the folder, and then double-select the update package to install the update.

If the Windows update or service pack installed successfully, you are finished. If the problem is not fixed, or if System Update Readiness Tool cannot find the cause, contact us for more help.

Description of the common corruption errors

The following table lists the possible error code with Windows Update for your reference:

Code	Error	Description
0x80070002	ERROR_FILE_NOT_FOUND	The system cannot find the file specified.
0x8007000D	ERROR_INVALID_DATA	The data is invalid.
0x800F081F	CBS_E_SOURCE_MISSING	The source for the package or file not found.
0x80073712	ERROR_SXS_COMPONENT_STORE_CORRUPT	The component store is in an inconsistent state.
0x800736CC	ERROR_SXS_FILE_HASH_MISMATCH	A component’s file does not match the verification information present in the component manifest.
0x800705B9	ERROR_XML_PARSE_ERROR	Unable to parse the requested XML data.
0x80070246	ERROR_ILLEGAL_CHARACTER	An invalid character was encountered.
0x8007370D	ERROR_SXS_IDENTITY_PARSE_ERROR	An identity string is malformed.
0x8007370B	ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME	The name of an attribute in an identity is not within the valid range.
0x8007370A	ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE	The value of an attribute in an identity is not within the valid range.
0x80070057	ERROR_INVALID_PARAMETER	The parameter is incorrect.
0x800B0100	TRUST_E_NOSIGNATURE	No signature was present in the subject.
0x80092003	CRYPT_E_FILE_ERROR	An error occurred while Windows Update reads or writes to a file.
0x800B0101	CERT_E_EXPIRED	A required certificate is not within its validity period when verifying against the current system clock or the time stamp in the signed file.
0x8007371B	ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE	One or more required members of the transaction are not present.
0x80070490	ERROR_NOT_FOUND	Windows could not search for new updates.
0x800f0984	PSFX_E_MATCHING_BINARY_MISSING	Matching component directory exist but binary missing
0x800f0986	PSFX_E_APPLY_FORWARD_DELTA_FAILED	Applying forward delta failed
0x800f0982	PSFX_E_MATCHING_COMPONENT_NOT_FOUND	Can’t identify matching component for hydration

What does the System Update Readiness tool do

Verify the integrity of resources

The System Update Readiness tool verifies the integrity of the following resources:

• Files that are located in the following directories:
  • %SYSTEMROOT%\Servicing\Packages
  • %SYSTEMROOT%\WinSxS\Manifests
• Registry data that is located under the following registry subkeys:
  • HKEY_LOCAL_MACHINE\Components
  • HKEY_LOCAL_MACHINE\Schema
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing

This list may be updated at any time.

When the System Update Readiness tool detects incorrect manifests, Cabinets, or registry data, it may replace the incorrect data with a corrected version.

Logging

The System Update Readiness tool creates a log file that captures any issues that the tool found or fixed. The log file is located here:

How to fix errors that are found in the CheckSUR log file

To manually fix corruption errors that the System Update Readiness tool detects but can’t fix, follow these steps:

%SYSTEMROOT% is an environment variable that saves the folder in which Windows is installed. For example, generally the %SYSTEMROOT% folder is C:\Windows.

Identify the packages that the tool can’t fix. For example, you may find the following in the log file:

In this case, the package that is corrupted is KB958690.

Copy the package (.msu) to the %SYSTEMROOT%\CheckSUR\packages directory. By default, this directory doesn’t exist and you need to create the directory.