Validity Fingerprint Sensor in windows 10 not working

‎12-04-2017 06:08 AM — edited ‎12-04-2017 07:09 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

My fingerprint device stopped sensing swpie on it. whether while adding new fingerprint or using HP simplepass to login windows. This happend after recent windows update feature -1709.

I’ve no idea what changes related to fingerprint device, the windows auto update has installed to my computer.

I don’t see validity sensor driver in hp support website for windows 10 operating system.

Kindly help me in getting it working.

‎12-05-2017 12:53 PM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

Welcome to the HP Forums

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand the validity Fingerprint Sensor in windows 10 not working,

Don’t worry as I’ll be glad to help, however, to provide an accurate resolution, I need a few more details:

Did you check with any alternate applications, apart from the HP Simple pass?

While you respond to that, here’s what I recommend you do:

Install the HP Simple Pass Identity Protection Software for Windows 10: ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe
If the issue persists, Please Click here to download the most viable driver for Windows 10 fingerprint reader (if need be) & if your

Simple Pass Software isn’t working:

Click here to download a different version of the same software.

If the information I’ve provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that’ll help us and others see that we’ve got the answers!

Riddle_Decipher
I am an HP Employee

‎12-06-2017 09:47 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

Thanks for your time.

I haven’t really tried any alternative. Simple pass was preinstalled in windows 8.1 and i continue to use it even after windows 10 upgrade.

on your recommendations —

sp71729 — detected an existing software — AuthenTec FingerPrint — and prompts to uninstall it. I’ve no idea how to do that as no such software exists in ‘Programs and Features’

sp72114 — install window disappears without any message

sp63224 — installed successfully, however the issue persists. My fingerprint device doesn’t recogonize anything i’m getting green and red lights however.

Appreciate your help.

‎12-07-2017 07:01 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

I see that you were interacting with @Riddle_Decipher. He is out of office and I’m here to help!

Follow the steps below to install or update the fingerprint sensor drivers or security applications.

Enter your product name or number in the Enter product name or number box, and then click Go.

You might need select a model number from a list before you can access the support page for your product. If so, select your model number from the list.

From your product support site, select Drivers & software .

Select your language and operating system from the drop-down menus under Select driver language and OS.

Choose to download the Validity Fingerprint Sensor driver or HP SimplePass application, as needed:

In the Driver — Keyboard, Mouse, and Input Devices section, click Validity Fingerprint Sensor Driver .

In the Software — Security section, click HP SimplePass Identity Protection Software .

Click Download, and then click Save to save the file to a convenient location on your hard drive, such as the desktop on the computer.

Double-click the downloaded file and then follow the instructions to install the driver or software.

Restart the PC and try to set up the simple pass again.

If the issue persists, check the steps listed here: http://bit.ly/2nEBlpJ

That should help. Let me know!

Cheers

Please click » Accepted as Solution » on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the » Thumbs Up Icon » below!

Please click «Accepted as Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!

DVortex
I am not an HP Employee

‎12-10-2017 02:00 AM — edited ‎12-10-2017 02:02 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

After several days of attempts, here is the solution that finally worked for me:

— I uninstalled the Validity FIngerprint Sensor — checking «Delete Driver Files» (previously, without deleting the files, there was no result)

— after this, I rebooted the system — at this point a new device driver showed up, different from the Validity (and, I guess, now bundled with Windows and conflicting with the Validity driver):

— at this point, the sensor started to work again.

Before this (but I think, it had no impact on solving the issue) I had also updated the BIOS to the new version available on the HP website, and reset the sensor through the BIOS interface. But I think the real issue was the conflict between the two drivers, and the fact that the Validity driver took precedence even when uninstalled, if undeleted.

‎12-10-2017 11:24 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue

Visit us again if you have any concerns!

Thank you again and may you have a wonderful day and even better tomorrow

Please consider marking my post as » Accepted Solutions » to help other users with the same issue to find a solution more efficiently. Click on » Thumbs up » to give me «Kudos».

Please click «Accepted as Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!

ELAN Fingerprint Sensor Driver Download

Supported Models

Fingerprint Sensor Driver

Elan FP-Keyboard WBF Fingerprint Sensor Driver

Elan FP-Mouse WBF Fingerprint Sensor Driver

Manufacturers

Supported Operating Systems

File Name

Versions

Find Related Drivers

Uploaded By

Sam H. (DG Member) on 25-Oct-2017

Device Hardware IDs

• Updates PC Drivers Automatically
• Identifies & Fixes Unknown Devices
• Supports Windows 10, 8, 7, Vista, XP

Recent Help Articles

More Popular Downloads

Related Driver Updates

Driver Contents File List

The following files are found inside the driver download file.

Name	Size	Date
1.0.0.22/Elan Fingerprint.exe	6.9 MB	25 Jun 2017
1.0.0.22/WbfUsbDriver.inf	9.4 KB	25 Jun 2017
1.0.0.22/WudfUpdate_01011.dll	2.4 MB	25 Jun 2017
1.0.0.22/ei2EngineAdapter.dll	770.5 KB	25 Jun 2017
1.0.0.22/ei2WbfUsbDriver.dll	166.4 KB	25 Jun 2017
1.0.0.22/wbfusbdriver.cat	20.5 KB	25 Jun 2017

How to Update Fingerprint Sensor Device Drivers Quickly & Easily

Step 1 — Download Your Driver

To get the Fingerprint Sensor driver, click the green download button above. After you complete your download, move on to Step 2.

If the driver listed is not the right version or operating system, search our driver archive for the correct version. Enter Fingerprint Sensor into the search box above and then submit. In the results, choose the best match for your PC and operating system.

Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for Fingerprint Sensor. It is a software utility which automatically finds and downloads the right driver.

Step 2 — Install Your Driver

Once you have downloaded your new driver, you’ll need to install it. In Windows, use a built-in utility called Device Manager, which allows you to see all of the devices recognized by your system, and the drivers associated with them.

How to Open Device Manager

In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager

In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose «All Apps» -> swipe or scroll right and choose «Control Panel» (under Windows System section) -> Hardware and Sound -> Device Manager

In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager

In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager

In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button

How to Install a driver from Device Manager

Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.

Select the Driver tab.

Click the Update Driver button and follow the instructions.

In most cases, you will need to reboot your computer in order for the driver update to take effect.

Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow.

For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.

Validity sensors (wbf) (pid=0018) windows 10 driver

‎12-24-2016 10:39 PM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

need the exact driver for fingerprint sensor on my laptop, running OS Windows 10. Please help me

‎12-25-2016 01:29 AM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

Try looking at this link and see if helps.

‎12-25-2016 12:01 PM

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Email to a Friend
• Flag Post

You can use the Valdity Sensor for your system that is rated for Windows 8 and Windows 8.1

You cannot use the old AuthenTec Series 6 (any version 6.x) of the HP SimplePass program with Windows 10.

If you want to continue to use HP SimplePass, you must switch to the Softex HP SimplePass program.

At writing, the latest (new) version is:

• Series 8 (any version 8.x) of HP SimplePass is NOT an update to Series 6 HP SimplePass
• The programs are not compatible and cannot be on the computer at the same time
• There is no conversion program for the Export .tsd file to the Vault .opi (website / passwords backup)

Remember that Windows 10 fingerprint logon requires a PIN number.

Windows 10 > Settings > Account > Sign-in Options > PIN number >> PIN assignment is mandatory

• Windows Hello and the Windows fingerprint logon

Dragon Document — Help, suggestions, and examples:

Read the first page: Dragon Document Guidelines

Sections of interest include:

• Order of Events is important
• Change Sign-In Options

When you see a Post that helps, inspires, provides fresh insight,

or teaches you something new, click the Thumbs Up on that Post.

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Windows 10 fingerprint sensor drivers

Results: 1 — 10 of 707

ELAN WBF Fingerprint Sensor Driver 1.5.0.10 for Windows 10 Aug 6, 2016

. package provides the installation files for ELAN WBF Fingerprint Sensor Driver version 1.5.0.10. If the driver is already . you extracted the driver and click Ok About Fingerprint Driver: When enabled by appropriate files, the Fingerprint reader is properly recognized by systems and all . set up a user authentication method based on fingerprint recognition. Updating the component’s software version can improve .

ELAN WBF Fingerprint Sensor Driver 1.5.0.11 for Windows 10 Aug 3, 2016

. package provides the installation files for ELAN WBF Fingerprint Sensor Driver version 1.5.0.11. If the driver is already . you extracted the driver and click Ok About Fingerprint Driver: When enabled by appropriate files, the Fingerprint reader is properly recognized by systems and all . set up a user authentication method based on fingerprint recognition. Updating the component’s software version can improve .

ELAN WBF Fingerprint Sensor Driver 3.13.2001.10101 for Windows 10 Fall Creators Update Jun 12, 2018

. package provides the installation files for ELAN WBF Fingerprint Sensor Driver version 3.13.2001.10101. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just .

HP ENVY 17-j100 Leap Motion Validity Fingerprint Sensor Driver 4.5.228.0 for Windows 10 64-bit Jan 7, 2020

. package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. If . system reboot to allow changes to take effect.About Fingerprint Reader Packages:When enabled by appropriate files, the Fingerprint .

HP ENVY 17-j100 Select Validity Fingerprint Sensor Driver 4.5.228.0 for Windows 10 64-bit Jan 5, 2020

. package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. If . system reboot to allow changes to take effect.About Fingerprint Reader Packages:When enabled by appropriate files, the Fingerprint .

Synaptics VFS7552 Touch Fingerprint Sensor Driver 5.5.8.1099 for Windows 10 v1803 Jun 13, 2018

. provides the installation files for Synaptics VFS7552 Touch Fingerprint Sensor with PurePrint Driver version 5.5.8.1099. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, .

Synaptics VFS7552 Touch Fingerprint Sensor Driver 5.5.8.1099 for Windows 10 v1803 64-bit Jun 13, 2018

. provides the installation files for Synaptics VFS7552 Touch Fingerprint Sensor with PurePrint Driver version 5.5.8.1099. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, .

Synaptics VFS7552 Touch Fingerprint Sensor Driver 5.5.8.1099 for Windows 10 Fall Creators Update Jun 13, 2018

. provides the installation files for Synaptics VFS7552 Touch Fingerprint Sensor with PurePrint Driver version 5.5.8.1099. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, .

Synaptics VFS7552 Touch Fingerprint Sensor Driver 5.5.8.1099 for Windows 10 Fall Creators Update 64-bit Jun 13, 2018

. provides the installation files for Synaptics VFS7552 Touch Fingerprint Sensor with PurePrint Driver version 5.5.8.1099. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, .

ELAN WBF Fingerprint Sensor Driver 1.1.0.2107 for Windows 10 RS2 Apr 28, 2017

. you extracted the driver and click Ok About Fingerprint Driver: When enabled by appropriate files, the Fingerprint reader is properly recognized by systems and all . set up a user authentication method based on fingerprint recognition. Updating the component’s software version can improve fingerprint reading speeds, enhance recognition algorithms, fix several issues .