Windows 10 : Dell Inspiron 620 Not Compatible

Some information I just got from Dell website (8/1) which I will share. If anybody has info on this, would appreciate hearing it.

Dell advises against upgrade to windows 10 on Inspiron 620 as the hardware has not been tested. Not sure why it hasn’t been

tested as they seemingly have tested every thing they have/

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I upgraded to win 10 on 620s. I can get to the login window then it goes blank. After many phone calls and trying several things, I was finally told by Micosoft that my computer is not compatible and I need to send it back to Dell to reload windows 7. Pffft, all files I assume will be lost, not to mention the hassle. Might as well buy a new one. I am screwed.

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1 person found this reply helpful

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I have been trying to contact Dell about this issue, But their website doesn’t allow this. Upto now I have been so impressed with Dell but now I have many reservations. Friends with older versions have upgraded so why not the 620

If anybody has a way to email Dell please let me know.

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I have always used and recommended dell machines both at home and work, not so sure now though. Other things that anyone tempted to try the update on a 620 should be aware of are that Dell website does not work with the Edge browser so no driver downloads or diagnostic tools. In addition the option to return the machine to windows seven although it works ok, all back up and restore points including the factory installed recovery partition are wiped totally. Also all system task settings are destroyed/corrupted.

The main issue now is that the only way is a total restore using the back up recovery disc assuming you have one or keep trying with windows 10. Not sure who is worst Microsoft or Dell.

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Latitude D620 – Windows 7 and 10

System Upgrades

Service Manual

Ensure you reference your service manual before carrying out upgrades:

The most recommended upgrade for this system is a Solid State Drive, here is my affiliate link to Crucial here. If purchasing a SSD or Memory Upgrade please use these links as I will get a tiny bit of commission which will help fund my guides.

SSD Drive Upgrade

Memory Upgrade:

This system supports 4 GB of RAM (2×2 GB Modules) with 3.25 GB usable. This can also be purchased using the affiliate link above.

Operating System

It is recommended to install Windows 10 on this system see Windows OEM FAQs and Downloads. The Windows Vista OEM or Windows XP Product Key won’t be compatible with Windows 10 Installation Media however you can run Windows 10 Unlicensed. Windows 10 will have most of the system drivers required inbuilt however you can install the Windows 7 Drivers if you have any unknown Devices in the Device Manager.

Note 64 Bit compatibility depends on the processor installed and as the system maxes out at 3.25 GB RAM there is little advantage of 64 Bit over 32 Bit on this model.

Drivers and Downloads for Windows 7

Legacy BIOS

System Utilities (Windows 7 Only)

Chipset (Windows 7)

Card Reader

Video (Windows 7 Only)

Communications (Windows 7 Only)

Not all systems have a modem. If the Driver fails to install, there is no need to try and install the rest in this category.

Input

Dell Wireless Cards

Audio (Windows 7 Only)

Check the Architecture of the link and then select download.

Application

Security

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9 thoughts on “ Latitude D620 – Windows 7 and 10 ”

Help please. I never upgraded my Del Latitude 620 to Windows 7 because my cd player does not read there is a cd in it. So I could not save pictures, etc., like the Win 7 instructions said to do. I brought it to a person, I was told was a computer fixer, but it came back worse and he never did anything. Well actually he told me he removed the 1.5 gig and replaced it with a 2. Just because he had never seen one before and wanted it. ): After that i never tried again or let anyone else. Here I am today, a few years later , and my Del is failing quickly. I actually have a different computer guy coming tonight who says he can upgrade my computer and get the drivers up to date. BUT after reading the first part of this article it sounds impossible to do. Or very complicated at best and probably costly. This guy has a small busuness repairing and selling computers. He said he would charge only $25 to do it. I mean IS IT POSSIBLE?? I don’t want to be taken advantage of . I can do a lot of things but computers….I just have NO clue. Has anyone reading this been able to upgrade a Del 620 to a good working computer. (I only use it to watch Hulu and a little googling) Can you email me the steps of how to do it. PLEASE don’t send smart a$$ remarks. I can’t afford a NEW computer. I’m just trying to do the best I can with what I have. I’m asking for help, please don’t bully me. Thank you for your kind help.

You don’t need to use CD/DVDs to backup data in fact I would advise against doing so as its become pretty much obsolete these days. You can get an external hard drive or USB flash drives for fairly cheap these days…

Assuming you are running Windows XP or Windows Vista both are now pretty much at end of life, You won’t get Windows 7 for that price and in any case Windows 7 is pretty much beginning to be phased out for Windows 10… You can take the Unofficial 10130 Windows Insider Upgrade path to make your system a Windows 10 Pro Device for free.

First though as you mentioned problems its recommend to run F12 preboot diagnostics and cheap the systems hardware:
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/#older-systems

I use a Latitude D820 for the demonstration which is pretty much the same system as the Latitude D620 except it has a larger screen.

Christina I wish you lived local, I hate seeing people being taken advantage of and love working on PC’s as a hobby. The average PC tech I have dealt with believes in format first as a quick fix, and I back up and troubleshoot to fix issues. I work on Donations accepted basis unless it would require parts. I enjoy taking time to explain how to do things to maybe learn yourself,

Thank you for your reply. The computer guy that was supposed to come this evening did not. And did not respond to my email. It looks as if i may have to try to do this myself afterall. Im am completely lost when it comes to computer terms, funtions, the difference between a program and an app, what everything does and how to do it. Its very, very confusing for me. But I will read the instructions you sent. Maybe try to get it printed somewhere. I just have a couple questions. Did you mean to say: «keep the systems hardware.?» Will you keep in touch with me if I need help? I have the next few days off, I’m going to devote the majority of my time to this. I’m glad you said to skip windows 7 and go right to 10. I thought I HAD to install 7 first.

You don’t need to follow the section on replacing the optical drive and hard drive. That was just a recommended upgrade when SSDs were more expensive per GB. You can still swap the HDD for the likes of a 250 GB BX200 SSD if you want but it will work also without any hardware swaps.

I appreciate your advice, but this is really too complicated for me. I have know idea what you just said. I read the blogs between people talking about installing the windows 10 on a Del xp. Some say you can, some say you can’t, others say you have to have windows 7 first and then go to Windows 10, it’s free to up grade, you have to buy it, you have to have a key, you have to download and try all sorts of versions of this or that. Its just too, too much. Way over my head, way over any technical knowledge I can even fathom. And now something else went bad on my Del 620. I can no longer get the internet. This happened just last night before i could try anything. The little icon disappeared and I’m assuming that driver went bad. So now I can’t do anything. I’ve been using an android like a laptop to research all this and contact you all. I’m just screwed 6 way to sundown. Again thanks for your help and advice, but I need someone who can sit down infront of my computer and getting working right. That person is just not me.

Windows 10 is a free upgrade from windows 7, Windows 8.1 and Windows Insider Preview Build 10130. Build 10130 can be installed on any Dell shipped with Windows Vista or a Late Windows XP system and installs with a generic product key. Its an unofficial guide and hence is a bit more complicated than my regular guides.

Otherwise the cost of a Windows 7 or Windows 10 license isn’t worth the cost of this hardware… It would be better spent on a second hand Latitude E series with an affixed Windows 7 OEM license (which will upgrade to Windows 10 for free if carried out before the end of this month). You’ll essentially pay the same price and get newer hardware e.g. a Latitude E5510, E6410, E6510.

my laptop opereting system is 32 bit it can be run the window 8.1 please help me how is it install any one can help mr

Не хотел разбирать древний ноутбук Dell Latitude D620, но что-то заставило и не зря

Всем привет! Попал ко мне старенький ноутбук Dell Latitude D620, видимо «американец», даже клавиатуры русской не было на нем. Необходимо было подготовить его к продаже, работал изначально он на Windows Vista. Было принято решение добавить оперативной памяти, установить Windows 7, протестировать работоспособность.

Ноутбук ранее не вскрывался, работал тихо, по комплектующим ничего особенного, даже для своего времени: двухъядерный процессор Intel Core 2 Duo T5600 1833MHz, DDR2 1 Gb., HDD 60 Gb, графика Mobile Intel 945 Express Chipset Family 256 mb. Греться то особо нечему, подумал, что отделаюсь расширением оперативной памяти и переустановкой системы, зачем лазить в стабильно работающий аппарат.

Установить оперативную память особого труда не составило, выкинул две планки по 512 mb, поставил две других (на 2 гб. и 1 Гб.). Хотя и в разборе для замены не так все просто, один слот меняется через поддон, достаточно окрутить два винтика, а вот второй слот под клавиатурой. В целом, тоже ничего сложного, нужно отсоединить планку с панелью кнопок и снять клавиатуру.

Все заменил и установил 32-битную версию Windows 7. Поставил базовый набор програмного обеспечения , о котором я уже писал в другой статье. Потестировал работу в браузерах, видео в YouTube смотреть можно только в качестве 480р., что-то большее уже с тормозами. Получилась нормальная офисная машинка для работы с текстом, серфинга в интернете ну и каких-то мультимедийных задач. Игрушки только совсем старенькие. Никаких отключений и дефектов не заметил. Выключил ноутбук и отложил в сторону.

На следующий день, не знаю почему, но очень захотелось все таки посмотреть рабочие температуры работы. Запустил AIDA64 и увидел температуры без нагрузки под 70. Было принято решение о разборе, а это муторное дело у данной модели, даже матрицу с крышкой нужно снимать. Ну надо так надо, все разобрал и предполагаемо, система охлаждения была полностью забита пылью. Заодно обновил термопасту процессора и термопрокладку чипа. Теперь температуры выровнялись и стали 40-60 градусов, это нормально для такого старичка.

Хорошо, что все таки разобрал и провел обслуживание, думаю не долго бы он еще поработал в таком режиме, произошел бы перегрев. Теперь ноутбук «задышал» и прослужит, надеюсь еще долго, новому хозяину. Можно будет и процессор «пободрее» поставить, HDD побольше или SSD установить.

Проводите своевременное обслуживание Вашей техники, чтобы продлить ей срок работоспособности и избежать поломок. Особенно это касается ноутбуков, ввиду ограниченной системы охлаждения, перегрев самое страшное для них. Не пожалейте денег и приобретите дополнительную о хлаждающую подставку , это так же поможет бороться с перегревами. Буду благодарен за «лайк» статьи и подписку на канал , чтобы не пропускать новые публикации.

Latitude D620 – Windows 7 and 10

System Upgrades

Service Manual

Ensure you reference your service manual before carrying out upgrades:

The most recommended upgrade for this system is a Solid State Drive, here is my affiliate link to Crucial here. If purchasing a SSD or Memory Upgrade please use these links as I will get a tiny bit of commission which will help fund my guides.

SSD Drive Upgrade

Memory Upgrade:

This system supports 4 GB of RAM (2×2 GB Modules) with 3.25 GB usable. This can also be purchased using the affiliate link above.

Operating System

It is recommended to install Windows 10 on this system see Windows OEM FAQs and Downloads. The Windows Vista OEM or Windows XP Product Key won’t be compatible with Windows 10 Installation Media however you can run Windows 10 Unlicensed. Windows 10 will have most of the system drivers required inbuilt however you can install the Windows 7 Drivers if you have any unknown Devices in the Device Manager.

Note 64 Bit compatibility depends on the processor installed and as the system maxes out at 3.25 GB RAM there is little advantage of 64 Bit over 32 Bit on this model.

Drivers and Downloads for Windows 7

Legacy BIOS

System Utilities (Windows 7 Only)

Chipset (Windows 7)

Card Reader

Video (Windows 7 Only)

Communications (Windows 7 Only)

Not all systems have a modem. If the Driver fails to install, there is no need to try and install the rest in this category.

Input

Dell Wireless Cards

Audio (Windows 7 Only)

Check the Architecture of the link and then select download.

Application

Security

Share this:

Like this:

9 thoughts on “ Latitude D620 – Windows 7 and 10 ”

Help please. I never upgraded my Del Latitude 620 to Windows 7 because my cd player does not read there is a cd in it. So I could not save pictures, etc., like the Win 7 instructions said to do. I brought it to a person, I was told was a computer fixer, but it came back worse and he never did anything. Well actually he told me he removed the 1.5 gig and replaced it with a 2. Just because he had never seen one before and wanted it. ): After that i never tried again or let anyone else. Here I am today, a few years later , and my Del is failing quickly. I actually have a different computer guy coming tonight who says he can upgrade my computer and get the drivers up to date. BUT after reading the first part of this article it sounds impossible to do. Or very complicated at best and probably costly. This guy has a small busuness repairing and selling computers. He said he would charge only $25 to do it. I mean IS IT POSSIBLE?? I don’t want to be taken advantage of . I can do a lot of things but computers….I just have NO clue. Has anyone reading this been able to upgrade a Del 620 to a good working computer. (I only use it to watch Hulu and a little googling) Can you email me the steps of how to do it. PLEASE don’t send smart a$$ remarks. I can’t afford a NEW computer. I’m just trying to do the best I can with what I have. I’m asking for help, please don’t bully me. Thank you for your kind help.

You don’t need to use CD/DVDs to backup data in fact I would advise against doing so as its become pretty much obsolete these days. You can get an external hard drive or USB flash drives for fairly cheap these days…

Assuming you are running Windows XP or Windows Vista both are now pretty much at end of life, You won’t get Windows 7 for that price and in any case Windows 7 is pretty much beginning to be phased out for Windows 10… You can take the Unofficial 10130 Windows Insider Upgrade path to make your system a Windows 10 Pro Device for free.

First though as you mentioned problems its recommend to run F12 preboot diagnostics and cheap the systems hardware:
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/#older-systems

I use a Latitude D820 for the demonstration which is pretty much the same system as the Latitude D620 except it has a larger screen.

Christina I wish you lived local, I hate seeing people being taken advantage of and love working on PC’s as a hobby. The average PC tech I have dealt with believes in format first as a quick fix, and I back up and troubleshoot to fix issues. I work on Donations accepted basis unless it would require parts. I enjoy taking time to explain how to do things to maybe learn yourself,

Thank you for your reply. The computer guy that was supposed to come this evening did not. And did not respond to my email. It looks as if i may have to try to do this myself afterall. Im am completely lost when it comes to computer terms, funtions, the difference between a program and an app, what everything does and how to do it. Its very, very confusing for me. But I will read the instructions you sent. Maybe try to get it printed somewhere. I just have a couple questions. Did you mean to say: «keep the systems hardware.?» Will you keep in touch with me if I need help? I have the next few days off, I’m going to devote the majority of my time to this. I’m glad you said to skip windows 7 and go right to 10. I thought I HAD to install 7 first.

You don’t need to follow the section on replacing the optical drive and hard drive. That was just a recommended upgrade when SSDs were more expensive per GB. You can still swap the HDD for the likes of a 250 GB BX200 SSD if you want but it will work also without any hardware swaps.

I appreciate your advice, but this is really too complicated for me. I have know idea what you just said. I read the blogs between people talking about installing the windows 10 on a Del xp. Some say you can, some say you can’t, others say you have to have windows 7 first and then go to Windows 10, it’s free to up grade, you have to buy it, you have to have a key, you have to download and try all sorts of versions of this or that. Its just too, too much. Way over my head, way over any technical knowledge I can even fathom. And now something else went bad on my Del 620. I can no longer get the internet. This happened just last night before i could try anything. The little icon disappeared and I’m assuming that driver went bad. So now I can’t do anything. I’ve been using an android like a laptop to research all this and contact you all. I’m just screwed 6 way to sundown. Again thanks for your help and advice, but I need someone who can sit down infront of my computer and getting working right. That person is just not me.

Windows 10 is a free upgrade from windows 7, Windows 8.1 and Windows Insider Preview Build 10130. Build 10130 can be installed on any Dell shipped with Windows Vista or a Late Windows XP system and installs with a generic product key. Its an unofficial guide and hence is a bit more complicated than my regular guides.

Otherwise the cost of a Windows 7 or Windows 10 license isn’t worth the cost of this hardware… It would be better spent on a second hand Latitude E series with an affixed Windows 7 OEM license (which will upgrade to Windows 10 for free if carried out before the end of this month). You’ll essentially pay the same price and get newer hardware e.g. a Latitude E5510, E6410, E6510.

my laptop opereting system is 32 bit it can be run the window 8.1 please help me how is it install any one can help mr